jl711 Casino – Privacy Policy

1. Introduction

jl711 ("jl711," "we," "us," "our") is committed to protecting the privacy and personal data of all players and visitors who use the jl711 online casino platform at jl711.net (the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal data in connection with your use of the Platform.

This Privacy Policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable anti-money laundering and counter-terrorism financing regulations in the Philippines. We take our obligations under these laws seriously and have implemented appropriate technical and organizational measures to safeguard your personal data.

Please read this Privacy Policy carefully. If you have any questions or concerns about how jl711 handles your personal data, you may contact our Data Protection Officer using the contact details provided in Section 16 of this Policy.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, jl711 acts as the Personal Information Controller in respect of the personal data it collects from players and visitors to the Platform. This means jl711 determines the purposes and means of processing your personal data.

Where jl711 engages third-party service providers to process personal data on its behalf (for example, payment processors or identity verification providers), those third parties act as Personal Information Processors and are contractually bound to process your data only in accordance with jl711's instructions and applicable law.

3. Personal Data We Collect

jl711 collects the following categories of personal data from players and visitors:

Category	Examples	Purpose
Identity Data	Full name, date of birth, nationality, government-issued ID number	Account registration, KYC verification, age verification
Contact Data	Email address, mobile number, residential address	Account communication, support, regulatory compliance
Financial Data	GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history	Deposit and withdrawal processing, fraud prevention, AML compliance
Technical Data	IP address, device type, browser type, operating system, session data	Platform security, fraud detection, service improvement
Usage Data	Games played, bets placed, login times, session duration, bonus usage	Responsible gaming monitoring, personalization, analytics
Communications Data	Support chat transcripts, email correspondence, feedback submissions	Customer support, dispute resolution, service improvement
Verification Documents	Copies of government-issued ID, proof of address, selfie photos	KYC verification, age verification, fraud prevention

4. How We Collect Your Data

jl711 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access and use the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud screening data from anti-fraud service providers; payment data from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank.

5. How We Use Your Personal Data

jl711 uses your personal data for the following purposes:

• To create and manage your jl711 player account;
• To verify your identity and age (21+ requirement) in compliance with Philippine gambling regulations;
• To process deposits and withdrawals via GCash, PayMaya, and Philippine bank transfers;
• To detect and prevent fraud, money laundering, and other prohibited activities;
• To comply with our legal and regulatory obligations, including anti-money laundering (AML) and counter-terrorism financing (CTF) requirements;
• To provide customer support in Filipino and English, 24 hours a day, 7 days a week;
• To monitor your gaming activity for responsible gaming purposes, including identifying signs of problem gambling;
• To send you transactional communications related to your account, deposits, withdrawals, and security;
• To send you promotional communications about jl711 bonuses and offers, where you have consented to receive such communications;
• To improve the Platform, personalize your experience, and develop new features;
• To enforce our Terms and Conditions and other platform policies.

6. Legal Basis for Processing

jl711 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and customer support.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC verification, AML compliance, and age verification.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided your explicit consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Data Sharing & Disclosure

jl711 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing deposits and withdrawals;
• KYC and identity verification providers: Third-party providers engaged to verify your identity and age in compliance with regulatory requirements;
• Fraud prevention and AML service providers: Third-party providers engaged to screen transactions and detect suspicious activity;
• IT and platform service providers: Cloud hosting, data storage, and technical infrastructure providers who process data on our behalf under strict data processing agreements;
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or regulatory directive, including the Anti-Money Laundering Council (AMLC) and other Philippine government agencies;
• Professional advisers: Lawyers, auditors, and accountants, where necessary for the conduct of jl711's business and subject to professional confidentiality obligations.

All third-party processors engaged by jl711 are contractually required to implement appropriate data protection measures and to process personal data only in accordance with jl711's instructions and applicable law.

8. Data Retention

jl711 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In general, jl711 applies the following retention periods:

• Account data and KYC documents: Retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• Customer support communications: Retained for three (3) years from the date of the communication;
• Marketing consent records: Retained until consent is withdrawn, plus one (1) year thereafter for compliance purposes;
• Technical and usage data: Retained for up to two (2) years from collection.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jl711's data disposal procedures.

9. Cookies & Tracking Technologies

jl711 uses cookies and similar tracking technologies on the Platform for the following purposes:

• Essential cookies: Required for the Platform to function correctly, including session management, login authentication, and security features. These cookies cannot be disabled without affecting Platform functionality.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the Platform, enabling jl711 to improve the user experience. No personally identifiable information is shared with analytics providers.
• Preference cookies: Used to remember your language preferences and other Platform settings.

jl711 does not use third-party advertising or retargeting cookies. You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform.

10. Data Security

jl711 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction, including:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jl711 Platform;
• PCI-DSS compliant payment processing infrastructure;
• Access controls and role-based permissions limiting staff access to personal data on a strict need-to-know basis;
• Regular security audits and penetration testing of the Platform;
• Encrypted storage of sensitive personal data and financial information;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

While jl711 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your jl711 login credentials and for notifying us immediately if you suspect unauthorized access to your account.

11. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jl711:

• Right to be informed: The right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy;
• Right of access: The right to request a copy of the personal data jl711 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to jl711's legal and regulatory retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact jl711's Data Protection Officer using the contact details in Section 16. jl711 will respond to all verified data subject requests within thirty (30) days of receipt.

12. Children's Privacy

The jl711 Platform is strictly intended for persons aged 21 years and above. jl711 does not knowingly collect personal data from individuals under the age of 21. If jl711 becomes aware that personal data has been collected from a person under 21, such data will be deleted immediately and the associated account will be suspended.

If you believe that a minor has registered an account on the jl711 Platform, please contact our support team immediately so that we can take appropriate action.

13. International Data Transfers

jl711 primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers located outside the Philippines (for example, cloud infrastructure providers), jl711 ensures that such transfers are subject to appropriate safeguards, including contractual data protection clauses that provide a level of protection equivalent to that required under Philippine law.

14. Third-Party Links

The jl711 Platform does not contain links to third-party websites. This Privacy Policy applies solely to personal data collected by jl711 through the jl711.net Platform and associated services.

15. Updates to This Privacy Policy

jl711 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, jl711 will notify registered players by email or by posting a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision is indicated at the top of this page.

Your continued use of the jl711 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how jl711 protects your personal data.

16. Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or jl711's data processing practices, please contact our Data Protection Officer:

jl711 Data Protection Officer
Email: [email protected]
Support: [email protected]
Available: 24/7 in English and Filipino

Effective Date: This Privacy Policy is effective as of May 2026 and supersedes all prior versions. jl711 is committed to transparency and will notify players of any material changes to this Policy.